• Reduce expenses associated with IT maintenance, enabling the allocation of resources to critical educational needs.
• No need for SQL licensing within districts.
• Follett takes care of updates.
• Follett handles backups.
• Districts avoid purchasing server hardware.

Follett prioritizes data security and privacy. Key methods Follett uses to ensure protection:

• Customers own their own data.
• No data sharing with advertisers or mining it for marketing purposes.
• Data residency is in the US, EU, Canada, and Australia.
• Data is encrypted at rest and in transit using 256-bit AES encryption and complies with FIPS 140-2 standards.
• Mutifactor Authentication and activity monitoring stay ahead of threats.
• Certifications: Department of Defense (DoD) agency specific FedRAMP NIST 800-53 privacy and security controls (400+ controls audited by 3^rd-party), TX-RAMP Level 2 (NIST 800-53 Rev. 5 controls), currently completing SOC 2 Type 2 certification in Q2 2024

We support various authentication options like LTI, SAML, Google, and Clever. We support SMTP, and we support OneRoster with ClassLink.

Support for Migration, Follett works with the district to get a SQL backup along with supplemental files. Destiny must be at the current version. Optionally, Follett can perform the updates and a fee is associated with this service.

Destiny Cloud is available online to both students and teachers, and access is controlled by access levels configured by the district.

NIST 800-53 Rev. 5 level privacy and security controls are in place and continuously monitored.

Cloud hosting meets state, local, federal, and global data privacy regulations. Follett utilizes the Microsoft platform which meets regulations and has global certifications.

Yes, by load balancing and scaling as necessary.

Follett Technical Support is known in the industry to be extraordinary. We offer:

• Toll-Free Telephone Support
• 24/7 Web-Based Searchable Support
• On-Demand eLearning
• Follettcommunity.com: how-to videos, user guides, searchable knowledge base, guided learning options, and more

Supporting Migration, Follett works with the district to get a SQL backup along with supplemental files. Destiny must be at the current version. Optionally, Follett can perform the updates and a fee is associated with this service.